Saturday, 20 November 2021

Melbourne protest rally might be turning point for civility in social media

In the middle of this month a protest rally on account of new laws the Labor government wanted to enact regarding Covid and the health response caused hundreds of people to flock to the streets. Visible among them was a cart with a gallows and three nooses. Missiles were hurled, resulting in injuries. The language on some of the placards was intemperate.

On social media prominent left-wing commentators themselves protested the rally but ignored how they, themselves, often use intemperate language in order to achieve their rhetorical goals. Flaming and ridicule are part of the arsenal of such individuals – who often hide behind anonymity online – and this had caused the prime minister to vociferate publicly against the tenor of debate. Earlier in the month he’d even voiced ideas about making the big tech companies more accountable for what was published on their platforms.

Australia had already moved in this direction, the High Court finding that media companies are responsible for the comments people leave on their Facebook pages. Morrison (the PM) was saying what many – people like me, who sit in the centre – think: that online conversations need to be more responsive to the real world and that the freewheeling tone of social media is becoming more and more toxic.

On TV, the leader of the Opposition criticised the PM for criticising state governments that had chosen to restrict people’s freedom. Morrison utterly condemned calls for violence, he said, but understood that many people are frustrated. Australians have done their bit and governments, he averred, needed to do the same.

This was seen by many as condoning extremism. The first journalist I heard voicing an opinion about Morrison’s words (it happened to be the Australian Broadcasting Corporation’s Andrew Probyn) expressed a degree of puzzlement. I think this is understandable. We’re puzzled, all of us, but we encourage the type of extreme expressions embodied in the gallows and the nooses. We’re part of the problem, and perhaps this current debate will serve as a turning point. Along with whatever measures the federal government attempts to introduce – though it’s arguable whether they’ll have time to do so before the next federal election – this conversation can be our saving grace.

Thursday, 11 November 2021

Marketplace needs more flexibility in pricing tools

You see it all the time, people putting “$0” (which the application turns into “FREE”) for an item for which, the description shows by words, a price must be paid. I find this all the time, so it’s commonplace. The other day I put up a selection of literary fiction priced at $0 but that I wanted to sell for $5 each. I did the same thing for a group of history books as well.

I’d been getting rid of a lot of books. Initially I’d put up pictures of individual books, but found that the response for this method is very limited. Hardly anyone was asking a question. When I put up a number of history books (I think there were 13 in the set) for $50 I got a sudden influx of queries, so evidently I’d hit a nerve. A man came over to my place on two occasions and bought 50 books. Another man got me to mail seven books to his house out near Liverpool. A third man I met at Parramatta to which suburb I’d travelled on the ferry. 

The group photo was magical, so I tried to reproduce the effect by putting up a photo showing novels by Martin Amis, Thomas Pynchon, and Tom Wolfe, among others. The price was $0 and the description had more details, including the fact that they were on sale (and not being given away) but the response this time was surprising in another way. “Is it free,” messaged Enes. “No $5 per book, as per description.” “Why don’t u put as $5 then.” Another person wrote to me, “Hi, is this free?” I mistakenly tapped the prompted button to say “Yes, it’s available” and Monica asked again: “But is it free..?” 

I changed the price attached to the photo to “$5” but I’d felt the pain these people experienced to learn that something they coveted, due to an inspiration rooted deep inside their being, had been denied them. Doubly painful because there might be a reason for their not being able to afford the minuscule $5 necessary to purchase one of my cheap books. 

When Josh came over to buy some of the novels the other day, dressed in hi-vis and wearing boots, he didn’t look like a reader of literary fiction. But I felt his passion when we were browsing. Or, at least, when he was browsing and I was standing by ready to let him know if a book was available or not. He hopefully picked a novel by Gabriel Garcia Marquez off a shelf and I hesitated before allowing him to take it. I suggested he should read Haruki Murakami and he took two of the Japanese author’s novels. He asked me what I was reading and I told him it was a Nancy Mitford novel and that this author’d been my father’s favourite.

This personal link to books means that the process for buying them should be better crafted by Facebook. It shouldn’t be enough to let people put “$0” as the price when this is not, in fact, the case. It’s not the seller’s fault that people are disappointed. It’s the intermediary’s fault that the online tools are not flexible enough to account for all situations. If the only way for me to get people interested in my books is to put up photos of groups of books, then the pricing tools should allow me to say “3 for $10 or $5 each” or something similar. Buyers would benefit from being able to do their shopping without the shock of disappointment, and sellers would be able to be honest at the same time as they achieve their sales goals.

Wednesday, 10 November 2021

Macron dummy spit has Australian media bewildered

I finally saw a news story – it took weeks of flailing about with the same old line – about the submarine bust-up (the federal Australian government cancelled a $90-billion deal for French-designed subs) with some wider relevance. It was by Chris Uhlmann. 

Uhlmann located the French president’s unhappiness in the context of geopolitical ambitions “to leverage his nation’s colonial footprint in New Caledonia and French Polynesia to deal France into the great game of the 21st century; the strategic struggle for the Indo-Pacific”. What some on social media have poo-poohed – Australia’s legacy commitment to French security embodied in WWI and WWII Antipodean military success – is closer to home but few have alluded to it, possibly on account of French sensibilities. 

We’re being very kind to Macron and his people, but if China ever got into a war with the United States it’s highly likely that Russia would join in on her side, so it’s in Macron’s interest to see a strong Australia. Napoleon’s much-repeated quip about English “shopkeepers” seems suddenly ironic.

Tuesday, 2 November 2021

Facebook should offer Marketplace booster vouchers to loyal users

I had a nice conversation with a guy named Ash I met yesterday who bought four black chairs I’d wanted to sell. We were talking as we carried the chairs out of the garage to his grey sedan. He said he wished Fb Mktplace’d been around when he was a student and I agreed that you can find amazing bargains. 

The chairs had come to me when I bought a table for the front room. The table and four chairs cost $50 and I sold the chairs for $30. The guy who sold them to me was moving to Melbourne and wanted to empty out his apartment so he also gave me four outdoor chairs for free, which I listed for $20. Ash said he’d think about buying these as well. The table is made of steel and glass and suits the entryway to my house – it’s on the tiles just inside the front door – offering a modern, contemporary aspect to visitors. It also gives me a place to put things.

Like books I’ve been selling that I want to show to buyers who come into the house. I listed books the other day in a way I’d not contemplated before. In the past I’d just put up one book at a time with a price and title. This time I shot a photo of just over a dozen history books on a shelf and offered them all for $50 (or $5 each). As a result I got over ten responses and in the same day sold 23 books to two different buyers (one left some behind and promised to come back later to pick them up). In the past this kind of reaction would have been even more remarkable. But community interest stopped after a couple of days.

With the chairs I’d had them up for about a week or ten days. But the slackening off in engagement for the books makes me think of another feature of the site, where they give you the opportunity to boost your listing by paying a fee. They also contact you for some listings after they’ve been up for a week or so, asking if you want to renew the listing. Normally I decline this offer but I think in future I’ll take them up on it. With this feature you only get a limited number of renewals (though I haven’t seen what happens when you reach the limit) and that’s why I normally don’t accept these messages that come through driven by an AI.

Facebook relies on artificial intelligence. I like Fb Mktplace because, unlike eBay, they don’t charge you for listing. But they probably might offer to boost listed items at no charge. If I put up a book to sell for $5 I don’t want to pay $2.50 to boost it. Facebook anyway has enough money and doesn’t really need my $2.50 to be profitable. 

So far I’ve sold hundreds of dollars’ worth of goods online using this interface and will continue to use it in future. I particularly want to get rid of books as I already have 13 bookcases and they’re mostly all full. If I want to buy more physical books – and this is more than likely, as I’m an inveterate reader – I’ll need free space to store them. In the past I’ve bought many books that’ve just sat unread for years waiting for inclination to strike so I take them off the shelf to spend time with, and recently I’ve been scooping up old books that catch my attention. Fb Mktplace helps me to rationalise my library but my loyalty – I’d used the platform since 2007 and spend a good deal of time on it each day – should be better rewarded. Maybe the company could use its algorithms to convert time spent on the site into booster vouchers that can be reclaimed when a seller wants to promote a listing.

Friday, 29 October 2021

Details of Assange case are starting to disappear

I was reminded of Julian Assange last night when another segment came on the nightly news detailing the progress of the extradition case currently being heard in the UK. Assange is still in prison and his future remains up in the air. I wonder how he is faring and I remember again the first time I saw Julian, in 2009, when I was at my computer and I saw a video of a young man enthusiastically making an announcement at a podium. Assange quickly became a global phenomenon and the waters soon became muddy.

I’ve long been a supporter of Julian though I don’t think he’s ever been a journalist. Because he was publishing documents it’s possible to confuse categories but his relationship with the media has always been contradictory and rebarbative. The number of journalists this publisher has pissed off is very long and I have no doubt he’ll continue to try to use the media for his own purposes as time passes.


‘Don’t extradite Assange’ read this sign (see above). ‘Don’t extradite our rights,’ it goes on, conflating the destiny of the sign’s subject and that of the person holding it. I can feel the anger and I share a part of it myself. I just don’t know what the US has against Assange, and hope that, at the very least, that part of justice that is the public airing of positions can be allowed, with the help of the appropriate authorities, to take effect. 


The above photo shows the beginning of the forgetting. It was necessary for the Australian Broadcasting Corporation to put up a shot showing a newspaper headline in order to orient viewers. Perhaps without such an establishing shot many would be puzzled over the identity of this person with the strange name.

Assange will continue to polarise and to unite. The following photo shows a few of the people who were outside on the street in London for the protest against the UK authorities. People are angry that Julian is still locked up and in a way they have a right to be angry. I sometimes feel puzzled by the state of affairs but I want to know more. 

Tuesday, 19 October 2021

'China Tonight' hits the spot

I hadn’t watched this program before, feeling some measure of resentment on account of Stan Grant’s constant shifting within the Australian Broadcasting Corporation (ABC). It seemed as though every time I looked at the primary digital channel he was hosting a different show. ‘Matter of Fact’, another late-night show, was cancelled after 10 months and then Grant moved to Doha to work with Al Jazeera (which I have problems with). 

Now he’s back though it remains to be seen how long the China program will last for. I wonder why Grant is such a butterfly? Is the problem with him or with the ABC? To make ‘China Tonight’ he teams up with Yvonne Yong, who started working at the national broadcaster in 2016 and has also worked with Sky News in London.

Grant worked in China for many years and Yong speaks Mandarin so the two hosts have a good pedigree and what I saw is promising. This type of program is especially important due to the lack of news coming out of China on account of the Communist Party’s iron-like grip on the flow of information. This has gone so far as to spawn new social media platforms for Chinese people, which are rigorous in their obedience to the Party. There is no such thing as a free media in China so Grant and Yong provide an unusual window onto its public sphere. As I’ve written in the past, much of what passes for public debate happens on social media, which can become quite boisterous despite the Party’s hunger for total control.

In the show of 18 October I saw some evidence of a peculiarly Chinese form of cancel culture. Whereas in the West when someone is cancelled it’s at the instigation of random actors who build momentum for action, in China it’s the Party that orders and carries out the cancellation, even leading to actors in movies having their names removed from credits. It’s Orwellian, and I’ve got Grant and Yong to thank for supplying light in a space characterised by darkness.

Friday, 8 October 2021

The Age selectively turns off replies to tweets

Having posted yesterday on a tweet involving Gina Reinhart that had replies turned off I’ve scouted out some tweets from the same source with the reply function still on. This seems to be the default position.

The following tweets had replies enabled. First, one about supermarkets and the competition offered by retailer Aldi.


Next is a tweet about a local Australian Netflix employee.


Next is a women’s health story. Another noncontentious one.


Finally there’s one about vaccines for Covid – potentially contentious but still getting the liberal treatment.



It seems that consumer affairs, health, and industrial relations are less contentious than climate change. The newspaper's editors are obviously concerned about the High Court decision that makes media companies liable for comments on posts they put up. That case resulted from comments left on a Facebook post.